Noknoc Privacy Policy

Introduction

Welcome to Noknoc Platform ("Noknoc", or the "Platform"), which includes the Noknoc mobile application, desktop software official website, and any other features, functionalities, or services provided now or in the future (collectively the "Services"). The Services are offered by Resonate International INC ("we", "us", or "our"), with its registered address at 8 The Green, Suite B, in the City of Dover County of Kent Zip Code 19901, State of Delaware.

We value your privacy and are committed to protecting your personal data. This Privacy Policy ("Policy") explains how we collect, use, share, and safeguard your personal information when you access or use the Services.

This Policy describes:

• The types of personal information we collect and how we collect it;
• How we use your personal information and the legal bases for doing so;
• How we share your information and with whom;
• Your privacy rights under applicable laws, including GDPR and U.S. privacy laws (such as CCPA/CPRA); and
• How we protect your information and how long we retain it.

By accessing or using the Services, you acknowledge and agree to this Policy. If you do not agree, please do not use our Services.

1. What Information We Collect

Information You Provide

When you interact with our Services, you may provide certain personal information voluntarily, including but not limited to:

• Registration Information: When you register for an account, we may collect details such as your username, password, date of birth (where applicable), email address, and/or telephone number.
• User Content: We collect the content you create, upload, generate, or otherwise make available through the Services.
• Correspondence Information: When you contact us for support, feedback, or inquiries, we collect the information you choose to provide.

Information We Collect Automatically

When you interact with our Services, we automatically collect certain information about your device and usage patterns:

• Technical and device information: IP address, browser type, user agent, device identifiers, operating system, network type, and screen resolution.
• Usage information: Pages or content you view, duration of interactions, access times, navigation paths, and searches.
• Location Information: We may infer general geographic area from your device's IP address.
• Cookies and Similar Technologies: We use cookies and similar technologies to operate and optimize the Services.

Information From Other Sources

If you choose to register using a third-party account (such as Apple or Google), we may receive certain information from that third party.

2. How We Use Your Information

We may use your information to operate, provide, support and administer the Platform and Services, enable their features, secure your account, and to fulfill, enforce, and comply with our Terms of Service. In particular, we use personal information for the following purposes:

• Verify eligibility and age requirements to ensure you are legally permitted to use the Services.
• Provide, operate, and maintain the Services, including core functionality and account features.
• Communicate with you, including sending notices about changes to the Services, Terms, or policies.
• Provide customer support and respond to questions and feedback.
• Process transactions and support sales, promotions, and subscriptions.
• Protect the Platform and our community by safeguarding security.
• Enforce our terms, conditions, and policies.

Where the GDPR or other data protection laws apply, we process personal information under one or more of the following legal bases:

• (a) Performance of a Contract. We process personal information to enter into, perform, and administer our Terms of Service with you.
• (b) Consent. We rely on your consent where required by law or where we offer optional features.
• (c) Legal Obligations. We process personal information to comply with laws and regulatory requirements.
• (d) Legitimate Interests. We process personal information where necessary to pursue our legitimate interests.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with third parties for the purposes described in this Policy:

Service Provider or Business Partner

We engage trusted third-party vendors and partners to help us operate, improve, and support the Services:

• Payment processors that handle transactions securely;
• Hosting and cloud service providers that store and manage our infrastructure;
• Analytics and measurement providers to help us understand performance and usage;

Legal and Compliance Obligations

We may disclose your information to law enforcement, regulators, courts, or other third parties when necessary to:

• Comply with applicable law, legal processes, or lawful requests;
• Enforce our Terms of Service and other agreements;
• Detect, prevent, or address fraud, security, or technical issues;
• Protect the rights, property, or safety of our company, users, or the public;

International Data Transfers

The personal information we collect may be stored and processed on servers located outside the country where you reside. Currently, we store data on secure servers in the United States.

4. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access and Confirmation. You can request confirmation as to whether we process your personal information.
• Rectification. You have the right to request that we correct inaccurate or incomplete personal information.
• Erasure ("Right to be Forgotten"). In certain circumstances, you can request that we delete your personal information.
• Data Portability. Where technically feasible, you can request a copy of your personal information in a structured, commonly used format.
• Withdrawal of Consent. Where processing is based on your consent, you have the right to withdraw it at any time.
• Objection to Processing. In some cases, you may object to our processing of your personal information.

If you have questions about these rights or how to exercise them, please contact us at support@noknoc.ai.

5. Data Security

We take reasonable and appropriate technical and organizational measures to help protect personal data from unauthorized access, use, disclosure, alteration, and destruction.

To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

6. Data Retention

We generally retain your information for as long as it is necessary to serve the purpose(s) for which such information was collected, including to provide you with the Services.

After you have terminated your use of our Services, we may store your information in an aggregated and anonymized format.

7. Information Relating to Minors

The Services are not directed at children under the age of 13 (or equivalent minimum age in the relevant jurisdiction). If you believe that we have personal data about or collected from a child under the relevant age, please contact us at Legal@noknoc.ai.

8. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by means of a notice within the Services or by other reasonable methods.

We encourage you to review this Policy periodically. By continuing to access or use the Services after the effective date of an updated Policy, you agree to the revised terms.

9. Contact Us

If you have any questions or concerns about this Policy or our practices related to the protection of personal information, please feel free to contact us at Legal@noknoc.ai.

We aim to respond to privacy requests within 15 days after verifying your identity. For complex requests, we may require additional information to assist you effectively.

This does not affect your right to lodge a complaint with your local data protection authority or pursue other remedies available to you under applicable law or under the dispute resolution process described in our Terms of Service.